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RMA Service Request

Return Material Authorization Form

Please fill out the RMA Request Form below. A service center representative will respond to your request via email within 24 to 48 hours with an RMA number and shipping information.

A PURCHASE ORDER OR CREDIT CARD INFORMATION IS REQUIRED BEFORE ANY WORK IS PERFORMED.

Pricing

Calibration & Repair Pricing - Updated 2/7/22
(Pricing pages are divided by product family. Press Ctrl F on your keyboard to open the search box then type in your model number)

Warranty Information

Bird Service Center Warranty

A2LA Accreditation

Applies to the granted Scope of Accreditation Certificate No. 2626.01. For accredited parameters, this document is available for review upon request.

Scope Of Accreditation To ISO/IEC 17025:2017 & ANSI/NCSL Z540-1-1994

For additional questions email us at bsc@birdrf.com. Normal business hours are 8:00 am - 4:30 pm EST.

RMA Service Request








Billing Address
Shipping Information
Same as Billing Address
Comments or Questions

Domestic Return Shipments

  • When sending by courier ship direct to:
    Bird Service Center, 30303 Aurora Road - Solon, Ohio 44139
  • For smaller shipments:
    Send returns through UPS — United Parcel Service directly to the Bird Service Center.

International Return Shipments [Customs Broker]

All invoices should state "US GOODS RETURNED" and include a Value for Customs.

If being returned for repair or calibration, please state: "US GOODS BEING RETURNED FOR REPAIR AND/OR CALIBRATION".

Contact your local Nippon Express Office for shipment