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Bird - The RF Experts
RMA Service Request

Return Material Authorization Form

Please fill out the RMA Request Form below. A service center representative will respond to your request via email within 24 hours with an RMA number and shipping information.

You can Pre-pay your order by providing a PO with your shipment or credit card info below in the comments section.


BSC Solon Pricing 3/1/2020

(Pricing pages are divided by product family. Press Ctrl F on your keyboard to open the search box then type in your model number)


A2LA Accreditation

Applies to the granted Scope of Accreditation Certificate No. 2626.01. For accredited parameters, this document is available for review upon request.

  • Accreditation Certificate No.2626.01
  • Scope Of Accreditation To ISO/IEC 17025:2017 & ANSI/NCSL Z540-1-1994

  • For additional questions email us at Normal business hours are 8:00 am - 4:30 pm EST.

    *** Notice ***

    Bird will be conducting a plant shutdown June 29, 2020 through July 3, 2020. This temporary shutdown of 5 business days will bring our production and demand into alignment with the current COVID-19 business conditions.

    RMA Service Request

    Shipping Information
    Billing Address
    Same as Shipping Address
    Comments or Questions

    Domestic Return Shipments

    • When sending by courier ship direct to:
      Bird Service Center, 30303 Aurora Road - Solon, Ohio 44139
    • For smaller shipments:
      Send returns through UPS — United Parcel Service directly to the Bird Service Center.

    International Return Shipments [Customs Broker]

    All invoices should state "US GOODS RETURNED" and include a Value for Customs.

    If being returned for repair or calibration, please state: "US GOODS BEING RETURNED FOR REPAIR AND/OR CALIBRATION".

    Contact your local Nippon Express Office for shipment