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Bird - The RF Experts

RMA Request Form

Please complete the form below to initiate a Return Material Authorization (RMA) request. Our service center representative will promptly respond to your request via email within 24 to 48 hours, providing you with an RMA number and shipping information.

Please note that a purchase order or credit card information is required before any work can be performed.

For calibration and repair pricing, fill in the form below to generate a quote.  

Bird Service Center Warranty Information


A2LA Accreditation:

Our services are backed by the A2LA accreditation, as stated in the Scope of Accreditation Certificate No. 2626.01. If you require a review of the accredited parameters, please feel free to request the relevant document.

Scope Of Accreditation To ISO/IEC 17025:2017 & ANSI/NCSL Z540-1-1994


If you have any further inquiries, kindly reach out to us at Our normal business hours are from 8:00 am to 4:30 pm EST.

RMA Service Request

Item #1

Factory Quote Required

Billing Address
Shipping Information
Same as Billing Address
Comments or Questions

Domestic Return Shipments

  • When sending by courier ship direct to:
    Bird Service Center, 30303 Aurora Road - Solon, Ohio 44139
  • For smaller shipments:
    Send returns through UPS — United Parcel Service directly to the Bird Service Center.

International Return Shipments [Customs Broker]

All invoices should state "US GOODS RETURNED" and include a Value for Customs.

If being returned for repair or calibration, please state: "US GOODS BEING RETURNED FOR REPAIR AND/OR CALIBRATION".

Contact your local Nippon Express Office for shipment