Products

Solutions

Services

Support

866.695.4569

Coverage

RF Signal Boosters
Passive Components

Off Air Testing

RF Streaming Products
Naval Tactical Data Systems

Sensors

RF Power Sensors
Semiconductor Products
Calibration Standards
MRI Calibration
Software Applications

Test and Measurement

RF Analyzers
RF Wattmeters and Elements
RF Power Monitors
Attenuators
Loads
Components and Accessories

Airports
Amateur Radio
Broadcast
Electronic Warfare

Government, Military
Hospitals
Interference Analysis
Medical

Office Buildings
Public Safety
Railway
Semiconductor

Wireless, Cellular, Telecom

Service Center
RMA Service Request

Technical Support
Discontinued Products
Training and Certification

Learning Center
RMA Request Form
How-To Videos

Resources
Quality Assurance
Partners
News
Webinars
Blog
Conflict Minerals

Bird +

Conflict Materials Policy

Home > Services >

Bird - The RF Experts

RMA Service Request

Return Material Authorization Form

Please fill out the RMA Request Form below. A service center representative will respond to your request via email within 24 to 48 hours with an RMA number and shipping information.

A PURCHASE ORDER OR CREDIT CARD INFORMATION IS REQUIRED BEFORE ANY WORK IS PERFORMED.

Pricing

Calibration & Repair Pricing - Updated 2/7/22
(Pricing pages are divided by product family. Press Ctrl F on your keyboard to open the search box then type in your model number)

Warranty Information

Bird Service Center Warranty

A2LA Accreditation

Applies to the granted Scope of Accreditation Certificate No. 2626.01. For accredited parameters, this document is available for review upon request.

Scope Of Accreditation To ISO/IEC 17025:2017 & ANSI/NCSL Z540-1-1994

For additional questions email us at bsc@birdrf.com. Normal business hours are 8:00 am - 4:30 pm EST.

Due to high volume of RMA requests, our response time to get back you may be longer than usual.

RMA Service Request

Company *

Title

First Name *

Last Name *

Email *

Phone *

Fax

Preferred Method of contact

Please select the reason for return *

If Repair, Please specify reason for repair

Preferred Method of Shipment *

If Collect, Please provide Account #

Please Select Product Brand *

Quote ONLY

Value for Customs Required

Standard Cal (cert only no data) No Charge

Detailed Test Report (data included) Additional Charge

Accredited Cal (data included) Additional Charge

Out of Tolerance Data Only (data included) Additional Charge

Select total number of items being returned

Model Number 1 *

Serial Number 1

Shipping Information

Ship to Address 1 *

Ship to Address 2

Ship to Address 3

Ship to City *

Ship to State *

Ship to Zip Code *

*Ship to Country *

Billing Address

Same as Shipping Address

Bill to Address 1 *

Bill to Address 2

Bill to Address 3

Bill to City *

Bill to State *

Bill to Zip Code *

Bill to Country *

Comments or Questions

Please enter your comments

Domestic Return Shipments

When sending by courier ship direct to:
Bird Service Center, 30303 Aurora Road - Solon, Ohio 44139
For smaller shipments:
Send returns through UPS — United Parcel Service directly to the Bird Service Center.

International Return Shipments [Customs Broker]

All invoices should state "US GOODS RETURNED" and include a Value for Customs.

If being returned for repair or calibration, please state: "US GOODS BEING RETURNED FOR REPAIR AND/OR CALIBRATION".

Contact your local Nippon Express Office for shipment