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RMA Service Request

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Bird - The RF Experts

RMA Service Request

Return Material Authorization Form

Please fill out the RMA Request Form below. A service center representative will respond to your request via email within 24 hours with an RMA number and shipping information.

A PURCHASE ORDER OR CREDIT CARD INFORMATION IS REQUIRED BEFORE ANY WORK IS PERFORMED.

Pricing

Calibration & Repair Pricing 3/1/2020

(Pricing pages are divided by product family. Press Ctrl F on your keyboard to open the search box then type in your model number)

Service Center Survey

We'd like to hear from you. Your comments are important to us. Please take a moment to fill out our survey.

Warranty Information

Bird Service Center Warranty

A2LA Accreditation

Applies to the granted Scope of Accreditation Certificate No. 2626.01. For accredited parameters, this document is available for review upon request.

Accreditation Certificate No.2626.01

Scope Of Accreditation To ISO/IEC 17025:2017 & ANSI/NCSL Z540-1-1994

For additional questions email us at bsc@birdrf.com. Normal business hours are 8:00 am - 4:30 pm EST.

RMA Service Request

Company *

Title

First Name *

Last Name *

Email *

Phone *

Fax

Preferred Method of contact

Please select the reason for return *

If Repair, Please specify reason for repair

Preferred Method of Shipment *

If Collect, Please provide Account #

Please Select Product Brand *

Quote ONLY

Value for Customs Required

Standard Cal (cert only no data) No Charge

Detailed Test Report (data included) Additional Charge

Accredited Cal (data included) Additional Charge

Out of Tolerance Data Only (data included) Additional Charge

Select total number of items being returned

Model Number 1 *

Serial Number 1

Shipping Information

Ship to Address 1 *

Ship to Address 2

Ship to Address 3

Ship to City *

Ship to State *

Ship to Zip Code *

*Ship to Country *

Billing Address

Same as Shipping Address

Bill to Address 1 *

Bill to Address 2

Bill to Address 3

Bill to City *

Bill to State *

Bill to Zip Code *

Bill to Country *

Comments or Questions

Please enter your comments

Domestic Return Shipments

When sending by courier ship direct to:
Bird Service Center, 30303 Aurora Road - Solon, Ohio 44139
For smaller shipments:
Send returns through UPS — United Parcel Service directly to the Bird Service Center.

International Return Shipments [Customs Broker]

All invoices should state "US GOODS RETURNED" and include a Value for Customs.

If being returned for repair or calibration, please state: "US GOODS BEING RETURNED FOR REPAIR AND/OR CALIBRATION".

Contact your local Nippon Express Office for shipment