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Accessibility Statement

At Bird, we are committed to ensuring digital accessibility for everyone, including people with disabilities. We are continually improving the user experience for all visitors and applying the relevant accessibility standards to our website, product catalog, and online payment systems.

Conformance Status

We actively work to conform our digital properties to the Web Content Accessibility Guidelines (WCAG) standards.  Newly published content follows accessibility standards aligned with WCAG 2.1, Level AA. Legacy documents are being reviewed and remediated based on business priority and usage.  

Ongoing Efforts & Disclaimer

Please be aware that our efforts to maintain and improve accessibility are ongoing. As we update our website software, equipment catalogs, and payment processing portals, we continuously test and refine our code.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, have difficulty processing a payment, or need assistance accessing our technical documents, please contact us immediately:

  • Phone: +1-440-248-1200
  • Email: sales@birdrf.com
  • Mailing Address: 30303 Aurora Road, Solon, OH 44139

We aim to respond to all accessibility feedback and inquiries within 2 business days and will work with you to provide the information or complete the transaction through an alternative communication channel.