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RMA Service Request Form

Return Material Authorization Form


Please fill out the RMA Request Form below. A Service Center representative will respond to your request via email within 24 hours with an RMA number and shipping information.

You can Pre-pay your order by providing a PO with your shipment or credit card info below in the comments section.

Pricing
Calibration & Repair Pricing 2020 - USA
- Pages are divided by product family, Press Control F to open the search box function, then type in your model number.

Certificate Links

For additional questions email us at bsc@birdrf.com. Normal business hours are 8:00 am - 4:30 pm EST.

RMA Service Request






Shipping Information
Billing Address
Same as Shipping Address
Comments or Questions

Domestic Return Shipments

  • When sending by courier ship direct to:
    Bird Service Center, 30303 Aurora Road - Solon, Ohio 44139
  • For smaller shipments:
    Send returns through UPS — United Parcel Service directly to the Bird Service Center.

International Return Shipments [Customs Broker]

All invoices should state "US GOODS RETURNED" and include a Value for Customs.

If being returned for repair or calibration, please state: "US GOODS BEING RETURNED FOR REPAIR AND/OR CALIBRATION".

Contact your local Nippon Express Office for shipment