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Upgrade to the Latest Technology with Bird

Upgrade Your Equipment for Enhanced Performance

Looking to upgrade your existing equipment? Our streamlined process makes it quick and easy for you to submit your request and get started on updating your application capabilities.

How It Works 

  1. Tell Us What You Need: Fill out the form below with your product’s model and serial number.
  2. Receive a Quote: Once submitted, we will send you a quote within 2 business days.
  3. Send in Your Equipment: Once you approve the quote, ship your product to Bird using the provided RMA number.
  4. Receive Your Upgraded Equipment: We’ll process your request and send back your new or upgraded unit—ready to perform.

Get Started Today

Complete the form below to begin your upgrade. A Bird service representative will reach out via email to guide you through the next steps.

Model Upgrade






Item #1




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Billing Address
Shipping Information
Same as Billing Address
Comments or Questions

Domestic Return Shipments

  • When sending by courier ship direct to:
    Bird Service Center, 30303 Aurora Road - Solon, Ohio 44139
  • For smaller shipments:
    Send returns through UPS — United Parcel Service directly to the Bird Service Center.

International Return Shipments [Customs Broker]

All invoices should state "US GOODS RETURNED" and include a Value for Customs.

If being returned for repair or calibration, please state: "US GOODS BEING RETURNED FOR REPAIR AND/OR CALIBRATION".

Contact your local Nippon Express Office for shipment